Terms of service

Terms of Service

 

Welcome to MagulaSavi.com. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using MagulaSavi.com, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. About Us

MagulaSavi.com is an online retail platform offering a range of products to customers in South Africa and, where available, other regions.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or have the permission of a parent or legal guardian.

  • The information you provide is accurate and up to date.

  • You will use this website only for lawful purposes.

3. Your Account

If you create an account with us, you are responsible for:

  • Keeping your login details confidential.

  • All activities that occur under your account.

  • Notifying us immediately if you suspect unauthorised access.

We reserve the right to suspend or terminate accounts involved in fraudulent or unlawful activity.

4. Products and Pricing

We strive to ensure that product descriptions, images, prices, and availability are accurate. However:

  • Prices are subject to change without notice.

  • Product images are for illustration purposes and may vary slightly from the actual product.

  • We reserve the right to correct pricing or description errors.

  • Products are subject to availability.

5. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to:

  • Decline or cancel orders.

  • Limit quantities purchased.

  • Cancel orders suspected of fraud or misuse.

  • Request additional verification before processing an order.

If your order is cancelled after payment, you will receive a refund in accordance with our Refund Policy.

6. Payments

Payments must be made using the payment methods offered on the website.

Orders will only be processed after payment has been successfully authorised.

We use secure payment providers to help protect your payment information.

7. Shipping and Delivery

Delivery estimates are provided for convenience and are not guaranteed.

MagulaSavi.com is not responsible for delays caused by:

  • Courier disruptions.

  • Weather conditions.

  • Public holidays.

  • Events beyond our reasonable control.

  • Incorrect delivery information supplied by the customer.

Ownership and risk in the products pass to you upon delivery.

8. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Please review that policy before making a purchase.

9. Warranties

Where applicable, products may include the manufacturer's warranty.

Nothing in these Terms limits your rights under applicable South African consumer protection laws.

10. Intellectual Property

All content on MagulaSavi.com, including but not limited to:

  • Logos

  • Text

  • Graphics

  • Product images

  • Videos

  • Website design

  • Software

is owned by or licensed to MagulaSavi.com and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit any content without prior written permission.

11. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorised access to our systems.

  • Upload malicious software or harmful code.

  • Interfere with the operation or security of the website.

  • Use automated tools to scrape or copy website content without permission.

12. Limitation of Liability

To the fullest extent permitted by law, MagulaSavi.com will not be liable for:

  • Indirect or consequential losses.

  • Loss of profits, revenue, or business opportunities.

  • Delays caused by third-party service providers.

  • Temporary interruptions to website availability.

  • Errors resulting from information supplied by customers.

Nothing in these Terms excludes liability where such exclusion is prohibited by law.

13. Privacy

Your personal information is handled in accordance with our Privacy Policy and applicable South African privacy legislation.

By using our website, you consent to the collection and processing of your information as described in our Privacy Policy.

14. Promotions and Discount Codes

Promotional offers, vouchers, and discount codes:

  • Cannot be exchanged for cash.

  • May have expiry dates.

  • May not be combined unless expressly stated.

  • May be withdrawn or amended at our discretion.

15. Force Majeure

MagulaSavi.com will not be responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including natural disasters, power failures, strikes, civil unrest, pandemics, government actions, or failures of telecommunications networks.

16. Changes to These Terms

We may update these Terms from time to time.

The latest version will always be available on our website. Continued use of the website after changes are published constitutes acceptance of the updated Terms.

17. Governing Law

These Terms are governed by the laws of the Republic of South Africa.

Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts of South Africa.

18. Contact Us

If you have any questions about these Terms of Service, please contact us:

MagulaSavi.com

Email: support@magulasavi.com

Website: https://magulasavi.com

We are committed to providing a secure, transparent, and reliable shopping experience for all our customers.